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Johnson & Johnson sucht Manager, Communications & Public Affairs

Johnson & Johnson 5<y Senior Level  Zug, Zug, Schweiz 14 Feb 2018

Job Description

Caring for the world, one person at the time, has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science – bringing innovative ideas, products and services to advance the health and well-being of people.
Johnson & Johnson is one of the leading health care companies in the world, with over 6,000 people working for Johnson & Johnson companies in Switzerland. Johnson & Johnson’s footprint covers sites and companies across three of its sectors –  Consumer Health Care, Medical Devices and Pharmaceuticals businesses, situated in a number of locations across Switzerland.
As the

 Communications & Public Affairs Manager

, you will be responsible for the strategic planning, development and implementation of integrated external and internal communication and public affairs strategies that engage and influence internal and external stakeholders; protect and enhance the reputation of Janssen in Switzerland and Austria; and support the growth objectives of Janssen Alpine in Switzerland and Austria (CH/AUT).
Guide decisions to drive business growth, and develop and enhance our reputation in Switzerland and Austria
  • Develop and implement Communication and Public Affairs strategies to strengthen the corporate image and reputation of Janssen as a thought leader, breakthrough innovator, and a trusted partner for healthcare system
  • Develop and implement a corporate communication strategy which translates our company strategy into a compelling narrative for external audiences
  • Implement internal communications strategies that drive OpCo employee engagement; support change management initiatives; oversee Janssen Alpine specific communication channels and content creation
  • Drive Janssen’s Alpine business by developing and leveraging relationships with key external stakeholders and enabling senior leaders within the organization to engage with them to enhance our reputation
  • Work closely with the Janssen Alpine Leadership Team and ensure alignment with them
  • Work closely with the cross-sector and EMEA regional Communications & Public Affairs colleagues to ensure alignment and to maximize opportunities for internal and external engagement
  • Drive Enterprise and OpCo growth, and build stakeholder trust/advocacy by leading team in developing and implementing proactive communication and public affairs initiatives
  • Develop and implement an integrated ommunication plan that disseminates consistent messages to external stakeholders as well as internal employess according to Company strategy
  • Maintain deep understanding of current issues in the environment affecting Janssen and its brands as well as the broader enterprise
  • Assess opportunities and organize in alignment with Janssen Alpine Leadership Team proactive participation of company leadership in key events and forums; manage leadership communications, external visibility, and media presence, including media trainings, speech preparation, etc.
  • Help secure Janssen employees’ strong buy-in and support for the company’s goals while raising the level of pride and loyalty to Janssen through effective internal communication programs and activities
  • Designated media contact and spokesperson: responsible for maintaining a network of media contacts on behalf of Janssen Alpine; responsible for reactive communication and identifying opportunities for proactive communication. Work closely with Managing Director and External Affairs Directors in CH/AT in these media interactions
  • Establish OpCo digital strategy presence, in alignment with Swiss Cross-Sector strategy and guidance
  • Operate as strategic advisor for the senior OpCo leaders regarding all aspects of internal communications. Develop and implement communication tools to support change management programs as needed
  • Collaborate closely with communication teams from other sectors, Supply Chain, R&D and Enterprise to ensure consistent messaging and “one J&J” approach as appropriate
  • Identify and apply key outcomes and metrics to communication practices, and provide insights that improve quality, performance and key capabilities; benchmark activity with appropriate external targets
  • Working with the Government Affairs/External Affairs team, develop a consistent approach to evaluate, advise and brief internal leaders on developments in the external world.
  • Take an active role in appropriate industry trade association groups to ensure Janssen/J&J’s voice is heard and has a role in shaping industry interventions.
  • Effectively manage public relations and other agencies as required
  • Oversee budgets with the highest degree of fiscal prudence and responsibility
  • Responsible for the content of the Janssen corporate website and associated materials
  • Responsible for organizing annual internal kick off meeting, Company townhalls and other events as needed
  • Provide regular status updates to Swiss Communications & Public Affairs lead as needed
  • Support development of Communication & PA updates to Alpine Management Committee and support development of briefing documents for senior management on key topics (e.g., for Swisspharma Board of Management meetings).
  • Complete annual Drug Safety, industry code and HCC Awareness training.
  • Report Adverse Events and complaints in a timely way to Drug Safety according to current Adverse Event Reporting guidelines/SOP and to maintain Regulatory compliance.
  • Act in accordance with relevant industry Codes of Practice and Johnson & Johnson HCC requirements.
  • Comply with designated SOPs for the role.
  • Maintain stakeholder trust through effective management of issues
  • Ensure excellence in management of product issues and other situations that may impact stakeholder trust and company reputation
  • Partner closely with regional Janssen communication, Media Relations, Workforce Communication, Strategy & Insights and other CoEs to ensure Enterprise alignment


  • Education and/or additional training: BA required
  • Proven performer with 8+ years of experience managing communication in a company, NGO, government agency or public relations agency; proven track record of successful public relations/communications, corporate communication, product communication, public affairs, and/or media relations achievements
  • Demonstrated ability to build deep, authentic relationships and strong influence with senior internal and external stakeholders
  • Demonstrated ability to develop successful partnerships with top executives; ability to network and connect effectively
  • Experience in crisis/issues management
  • Experience dealing with national and local lay, professional/trade and social media
  • Understanding of digital and social platforms
  • Strategic thinking and analytical ability
  • Excellent oral and written skills in main working languages (English, German, French preferred)
  • Experience in managing budgets and resource allocation across large critical projects
  • Exercise independent judgment even in challenging, complex situations
  • Understanding of Switzerland and Austria political and economic landscape, decision-making process and procedures
  • Excellent attention to detail and organizational skills
  • Abiltiy to manage multiple projects and work to tight deadlines
  • Experience in both countries (CH and AT) preferred
  • Excellent Company culture/values fit

Further information:

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